The increasing importance of after-sales services is even more pronounced in the case of large-capacity electric forklift trucks that, in the event of downtime, are difficult to replace in company production cycles.
This is why Carer has chosen to focus on reliability and easy maintenance for the models produced, but also to invest in constant training for its technical support team.
With the aim of ensuring an excellent service in line with the importance that Carer's forklift trucks normally have in the companies they are used in, we are at the service of our Customers and Dealers with our call centre, with which we can ensure support at any time and in various languages. All the members of our team can quickly intervene on site if necessary.
We also hold dedicated training sessions for any kind of machine, both on site and on the systems where our forklift trucks operate. At the end of each course, a specific participation certificate is given to participants, along with the documents used during the course.